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Telesis Privacy Policy Statement
 


Telesis Community Credit Union is committed to providing you with products and services to meet your needs and reach your financial goals. We are equally committed to protecting our members' privacy. If you have any questions, please contact a Member Service Representative at (800) 895-8328.

Notice of Your Privacy Rights and Options (updated September 25, 2008)

We restrict access of your personal information to those employees who need to know this information to provide financial products and services to you. We maintain physical, electronic, and procedural safeguards to protect your personal, non-public information. Our Privacy Policy governs Member and Customer Information, which is defined as personally identifiable, non-public financial information about a member or their relationship with us. The policy applies to Member and Customer Information obtained by Telesis Community Credit Union and Telesis Investment Services.

The Information We Collect

We collect information about you from the following sources:

  • Our applications or other forms you have completed
  • Your transactions with us
  • Your transactions with other parties
  • Information from a consumer reporting agency
  • Information we receive through our Customer Information Program

Reasons for Sharing

We may share personal information, such as your name, address, telephone number, e-mail address, to our affiliates (companies we have ownership in or control) and third-party non- affiliates (companies we have no ownership in) that we contract with to provide beneficial financial products and services to our members. All affiliate and non-affiliate partners must sign agreements to maintain the confidentiality of your information.

Our affiliates and third-party non-affiliates include those who offer products and services related to:

  • Commercial and residential real estate
  • Investments
  • Insurance
  • Automobile purchase
  • Other financial products and services

It may be necessary for us to disclose additional information about you as required by law, to service your account or prevent unauthorized transactions.

Information About Former Members

We do not disclose information about former members, except as required by law.

Additional Rights

Some states may provide additional privacy protections under existing or future state laws. We are committed to complying with applicable law when we share your information.

To find out what your privacy choices are or to change your privacy choices, call us at (800) 895-8328 or email us. Your privacy choices will remain in effect until you instruct us otherwise.

Important Privacy Choices for Members (California Residents Only)

You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices.

Your Rights

You have the following rights to restrict the sharing of personal and financial information
with our affiliates and third-party non-affiliates that we contract with to provide financial
products and services. Nothing in this form prohibits the sharing of information necessary
for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.

Your Privacy Options

Unless you say "No," we may share personal and financial information about you with our affiliated companies and/or with outside companies we contract with to provide financial products and services to you.

Please click here if you do not wish Telesis Community Credit Union to share personal and financial information with our affiliated companies and/or with outside companies contracted with to provide products and services.

Time Sensitive Reply

You may make your privacy choice(s) at any time. Your choice(s) will remain unless you state otherwise. However, if we do not hear from you, we may share some of your information with affiliated companies and other companies with whom we have contacts to provide products and services.

If you wish to opt out of the disclosure of your information, you may do so by clicking here, or by writing to:

Telesis Community Credit Union
Attention: Compliance Department
P.O. Box 1270
Northridge, CA 91328-1270
(you may want to make a copy for your records)


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